These Terms & Conditions (“Agreement”) govern all sales, installations, and related services provided by HydraFloodPro. By placing an order with HydraFloodPro, the client agrees to the following:

1. Warranty and Installation

  • HydraFloodPro products are designed for professional installation.

  • Warranty Coverage: Warranty is valid only when HydraFloodPro performs the installation.

  • If the client opts for third-party installation, self-installation, or fails to follow HydraFloodPro’s installation guidelines, no warranty will be provided in the event of water intrusion or flood damage.

2. Shipping and Delivery

  • Fast Shipping: Estimated delivery between 4 and 8 weeks from order confirmation.

  • Regular Shipping: Estimated delivery between 10 and 14 weeks from order confirmation.

  • Delivery times are estimates and may vary due to supply chain conditions, customs clearance, or other factors beyond HydraFloodPro’s control.

  • HydraFloodPro will not be liable for delays caused by carriers, customs, or unforeseen circumstances.

3. Payment Terms

  • A deposit of 50% is required to confirm the order.

  • The remaining balance must be paid in full prior to shipment or installation, unless otherwise agreed in writing.

  • Late payments may delay production, shipping, or installation schedules.

4. Product Care and Use

  • Products must be used only for their intended flood protection purposes.

  • Any modifications, misuse, or failure to maintain the barriers according to HydraFloodPro’s guidelines may void warranty coverage.

5. Limitation of Liability

  • HydraFloodPro shall not be held responsible for damages resulting from improper installation (if not performed by HydraFloodPro), misuse, neglect, or extraordinary natural disaster events beyond design specifications.

  • Liability is limited to the repair or replacement of defective products, at HydraFloodPro’s discretion.

6. Governing Law

  • This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

1. What makes HydraFloodPro barriers different from others?

Our barriers are custom-built to fit your property. Each plank is modular (20 cm / 0.66 ft high), allowing you to adjust barrier height as needed. We also offer personalization in color, mounting style (internal or external frames), and configurations (90° corners, center posts every 8 ft, and sealing systems for windows and doors). Every barrier is designed for strength, durability, and ease of use.

2. Do HydraFloodPro barriers come with a warranty?

Yes. However, warranty is only valid if HydraFloodPro performs the installation. If installation is carried out by a third party or not done according to our guidelines, the warranty cannot be applied in case of flood damage.

3. How long does shipping take?

  • Fast Shipping: Estimated 4–8 weeks.

  • Regular Shipping: Estimated 10–14 weeks.
    Shipping times may vary depending on supply chain conditions, customs clearance, and logistics.

4. Can the barriers be installed in any type of property?

Yes. HydraFloodPro solutions are suitable for residential, commercial, and public infrastructure. We adapt installations to entrances, garages, windows, doors, and larger access points. For some cases, concrete bases or additional structural support may be required.

5. What happens if I store the barriers when not in use?

We offer seasonal storage services. Our team can securely store your barriers and ensure they remain in optimal condition, ready for the next hurricane or flood season.

6. What services does HydraFloodPro provide besides installation?

  • Consultation & Design: We evaluate your property’s flood risk and propose a tailored solution.

  • Fabrication & Installation: Custom-manufactured barriers, installed by our professionals.

  • Maintenance & After-Sales Support: Inspections and adjustments to keep your system reliable.

  • Storage Solutions: Safe off-season storage for your flood barriers.

7. How much does a system cost?

Pricing depends on your property’s dimensions, design requirements, and shipping preferences. We provide a free consultation and quote tailored to your needs.

8. Are the barriers difficult to handle?

No. Despite their durability, our aluminum barriers are lightweight and modular, designed for quick setup and removal. Each plank comes with a QR code label for easy identification, making installation straightforward even during emergencies.

9. What areas do you serve?

HydraFloodPro is based in Tampa, Florida (warehouse and logistics) and operates with administrative and technical support from Pereira, Colombia. We serve clients throughout Florida and across the United States.

10. How do I get started?

Simply contact us through our website or by phone. We’ll schedule a consultation, take precise measurements, and provide you with a detailed estimate and project plan.